Support

What to include

To help quickly, please include:

• The app name
• Your device model and operating system version
• The app version, if available
• What you expected to happen and what happened instead
• Any steps that reproduce the problem

Please do not send passwords, payment card details, or other sensitive information. Each app page in the catalogue also has a direct support anchor that can be used in App Store Connect.

Purchases and refunds

In-app purchases are processed by Apple. For a refund or an App Store billing issue, please use Apple’s Report a Problem service. For an app feature or restore-purchase problem, email me with the app name and a description of the issue.

Privacy questions

For a privacy question or request, email joao.frasco@yahoo.com. You can also read the privacy policy.